Considering Outsourcing? Look Out for These 4 Signs

Considering Outsourcing? Look Out for These 4 Signs

Considering Outsourcing? Look Out for These 4 Signs Nowadays, business owners are under constant pressure to cater the growing needs of their customers. The market is becoming more and more global and businesses should either keep up or pack up. It may sound harsh but...
How to Motivate BPO Staff in 3 Ways

How to Motivate BPO Staff in 3 Ways

How to Motivate BPO Staff in 3 Ways There are many words that can be used to describe the work life of a BPO employee. “Easy” isn’t one of them. Constantly shifting schedules, irate customers, cold-calling rejections; these are only three of the common problems that...
Company Culture Matters: Here’s Why

Company Culture Matters: Here’s Why

Company Culture Matters: Here’s Why Employee productivity is an essential factor that businesses can’t seem to maintain. Not so long ago, money used to solve this problem. A salary increase, better incentives, and more employee benefits kept them engaged and...
The Philippines: The New Call Center Capital

The Philippines: The New Call Center Capital

The Philippines: The New Call Center Capital As more and more US-based companies begin to enter the global market, the demand for more customer and tech support services increased as well. A decade ago, business owners would immediately contact call center companies...
Philippines Success with Call Centers

Philippines Success with Call Centers

Philippines The New Home Of Call Centers? As we all know, India is the place to be if we talk of call centers and other Business Process Outsourcing (BPO). However, call centers in the Philippines are now on the rise as a matter of fact it had indeed overtaken India...